Hours: Full-time, Monday to Friday, 9am – 5pm.
We are looking for a skilled Mortgage/Finance Administrator to join our expanding Financial Services & Mortgage Business in Borehamwood
This role is to provide general and financial administrative support to the team and clients where required.
This role requires previous experience working within a mortgage related role or an administrative role. Good numeracy and literary skills are required and it is essential you understand the Mortgage Process or have an interest in learning this. You will have or be able to gain a good understanding of financial processes, excellent PC skills (Word, Excel, and Outlook), strong administration and organisational skills, experience working with numbers, excellent attention to detail, be a quick learner, have a good telephone manner, and confidence to liaise with clients, able to work on your own initiative.
Main responsibilities include:
- Ensuring the efficient running of the office
- Using a range of software, including email, spreadsheets, and databases
- Managing online and paper filing systems
- Processing mortgage applications
- Maintaining client data on our office CRM system
- Conducting research and sourcing Mortgage products
- Answering calls and responding to client and lender queries
- Keeping clients and businesses up to date throughout the application process
- Function as the key point of contact for all potential and current clients.
About yourself:
- Experience: 1+ year (required) as a Mortgage Administrator, Mortgage Case Manager or Mortgage Paraplanner OR strong administration experience and an interest in moving into the mortgage sector.
- Excellent numeracy, literacy, communication skills, and attention to detail
- Be a quick learner, good telephone manner and confidence to liaise with clients
- A working knowledge of mortgage & protection products
- Open to learning and furthering your career within our mortgages & Financial Services team
For more information and to be personally recommended for this role, please contact melissa@theworkavenue.org.uk
Code: J-02
