Mastering Client Communication

Date

11 Jul 2024

Time

09:00 - 14:00

Mastering Client Communication

Are you a freelancer ( or want to be) and looking to enhance your client interactions?

This is a course specifically designed for the following groups of people…

a) Those who have completed a paid for skills based Work Avenue training and have either already started or would like to work with Work Avenue in paid freelance projects with our business clients.

b) Those who would like to use their existing skills in a freelance capacity but improve on their all round soft skills and communication techniques.

This course will equip you with the vital soft skills needed to navigate the unique challenges of client communication.

It will cover

Effective Questioning Techniques: Discover how to ask the right questions to uncover your clients’ true needs and expectations.
Understanding Different Personalities: Gain insights into working with clients who have different personality types and communication styles.
Managing Difficult Situations: Develop strategies for handling challenging clients and resolving conflicts with professionalism and poise.
Enhancing General Communication Skills: Improve your overall communication abilities to foster clear, productive, and positive client interactions.

Join us to transform your client relationships and elevate your freelancing career with the essential soft skills that set successful freelancers apart. Don’t miss this opportunity to master the art of client communication!

Date: Monday 11th July
Time: 9am – 2pm
Location: Online via Zoom
Cost: Free for Work Avenue clients looking to freelance. ( Price TBC for others)

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