About the Role:
YMK Appliances is looking for a reliable and hardworking Customer Service and Administration Assistant to join our team on a full time basis. This is a great opportunity for someone with strong customer service skills who is comfortable with basic computer tasks and is willing to learn about our range of appliances. Fluency in both English and Yiddish is required, as the role involves supporting customers from a wide range of backgrounds.
Key Responsibilities:
- Provide excellent customer service to people visiting the store or contacting the business by phone
- Carry out day to day administration tasks, including basic computer work such as record keeping and correspondence
- Develop and maintain a good working knowledge of the appliances sold by the business, so that customers can be given accurate information and advice
- Communicate clearly and professionally with customers in both English and Yiddish
- Work well as part of a small team, supporting colleagues as needed
- Carry out other reasonable duties as required by the business
Requirements:
- Strong customer service skills and a friendly, professional manner
- Basic computer skills
- Knowledge of household appliances is an advantage, though full training will be given to the right candidate
- Fluent in both English and Yiddish, spoken and written
- Reliable, hardworking, and a good team player
- Able to commit to full time hours
For more information about the role, or to receive a personal recommendation, please contact our recruitment team. Melissa – melissa@theworkavenue.org.uk or Yael – yb@theworkavenue.org.uk
Code: J-02
