Position Overview
Insurance Services is a growing, independent broker based in Hendon, bringing a pro-active and dynamic approach to insurance. You'll join as the third member of our team, playing a central role in supporting our clients and driving new business. This is a hybrid position combining elements of account handling and account executive work, with flexibility on hours (full-time or part-time) and working location (hybrid/home-working available).
Responsibilities
• Identify, pursue, and win new business.
• Build long-term relationships with existing clients, driving renewal retention and repeat business.
• Negotiate terms and coverage with insurers on clients' behalf.
• Manage the full policy lifecycle: quotes, renewals, and Mid-Term Adjustments (MTAs).
• Assist clients with policy inquiries, changes, and claims; handle own invoicing and processing.
• Maintain accurate client records; ensure adherence to industry regulations and internal policies.
Qualifications
• Previous experience in insurance broking or account handling required.
• Comfortable with a broking software platform; familiarity with Acturis a plus, not essential.
• Working towards, or holding, CII qualifications.
• Quick-witted, resourceful, and a strong problem-solver in a dynamic, small-business environment.
• Presentable, articulate, and confident in a client-facing, new-business role.
Requirements
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and manage own workload.
• Flexibility to work full-time or part-time, with hybrid/home-working available.
Compensation & Details
• Competitive base salary, dependent on experience and qualifications.
• Pro rata for part-time hours, flexible
• Permanent position.
For more information about the role, or to receive a personal recommendation, please contact our recruitment team. Melissa – melissa@theworkavenue.org.uk or Yael – yb@theworkavenue.org.uk
Code: J-02
