About Us
Feldview is a fast-growing property management company with a strong reputation for quality, compliance, and care across our portfolio of managed homes. We operate with a clear sense of purpose and integrity, serving tenants and landlords across North London. As we scale, we’re investing in our internal operations and looking for a highly capable Office / Operations Manager to join us on a permanent basis.
The Role
We’re looking for a hands-on, organised, and systems-driven Office / Operations Manager to lead and streamline the day-to-day running of the business. Reporting directly to the Director, you’ll be responsible for improving internal systems, aligning team functions, and ensuring operational compliance across maintenance, lettings, finance, and administration.
This is an exciting opportunity for someone who thrives in a dynamic environment and wants to make a tangible impact in a growing company.
Key Responsibilities
• Lead daily operational coordination and act as the central point across teams.
• Design and implement internal systems and workflows that improve clarity, efficiency, and accountability.
• Monitor staff performance using structured KPIs and reporting frameworks.
• Oversee onboarding of new properties and ensure all post-refurbishment compliance tasks are completed.
• Ensure full compliance with HMO licensing, EPCs, EICRs, and Gas Safety standards.
• Drive adoption of core platforms (FixFlo, SafetyCulture, Sleek Tech, Google Workspace).
• Lead weekly team check-ins and planning sessions to promote cohesion and delivery.
• Collaborate with the CEO to improve delegation, reduce duplication, and implement staff incentive schemes.
What We’re Looking For
• Experience in an operations, general management, or property management role
• Strong organisational, leadership and process development skills
• Clear communicator with the ability to align people and priorities
• Knowledge of property compliance frameworks (HMO, EICR, EPCs)
• Ability to manage competing priorities with a calm, methodical approach
Bonus Points If You Have:
• Experience working in private rental, housing associations, or social housing
• Familiarity with North London borough licensing
• Exposure to change management or team restructures in scaling environments
• Confident with tech systems (FixFlo, Google Workspace, etc.) or eager to learn
Working Pattern & Location
• Office-based in North London
• Monday to Thursday: 9am to 5:30pm
• Friday: 9am to 1pm
• Flexibility required for occasional property visits and urgent operational matters
For more information about the role, or to receive a personal recommendation, please contact our recruitment team. Tali – tali@theworkavenue.org.uk or Yael – yb@theworkavenue.org.uk
Code: J-02
