Outreach Officer – Educational Trust

Job purpose and role

The Outreach / Senior Outreach Officer engages, encourages and supports a wide range of organisations, groups and networks across the UK to mark Holocaust Memorial Day. Reporting to the Head of Outreach, the postholder will develop and maintain relationships across a broad range of sectors and communities, identifying opportunities to increase participation in HMD and supporting organisations to deliver meaningful HMD activities. The postholder will also monitor participation across sectors, using data, feedback and insight to strengthen engagement and contribute to the evaluation of outreach activity.

Main Responsibilities

-Increase engagement with, and participation in, Holocaust Memorial Day among organisations, groups and networks across a broad range of sectors by:

-Building and maintaining positive relationships with organisations, stakeholders and networks

-Identifying and developing opportunities to reach new organisations, communities and audiences

-Developing and delivering workshops, presentations and other engagement activities for relevant sectors

-Providing advice, guidance and one-to-one support to organisations marking HMD

-Creating and promoting resources that support organisations to take part in HMD

-Planning and managing outreach and engagement projects in collaboration with colleagues and external partners

-Supporting organisations to deepen and sustain their engagement with HMD over time

-Supporting ‘Light the Darkness’, our collective moment of remembrance at 8pm on 27 January, including encouraging buildings and landmarks across the UK to light up purple

-Monitor and understand participation in Holocaust Memorial Day by:

-Capturing and maintaining accurate information and data about engagement and participation across sectors, including in the charity’s CRM database (Salesforce)

-Using data, feedback and insight to identify opportunities to increase and strengthen participation

-Contributing to the evaluation and reporting of outreach activity and its impact

-Contribute to the wider work of the Outreach team and HMDT, collaborating with colleagues on shared projects, priorities and key organisational activities

General

· Undertake any other duties which may reasonably be requested

· Provide support and cover of duties across the wider team where necessary

· Work as part of the HMDT team to realise the charitable aims and Holocaust Memorial Day Trust organisational strategic plan

Person Specification

Essential

· Experience of engaging effectively with a wide range of organisations, groups, networks or communities, and of identifying opportunities to reach new audiences

· Experience of developing and maintaining stakeholder relationships to support organisational objectives

· Confident communicator, using a range of approaches including workshops, presentations, meetings, written and digital communications

· Experience of providing advice, support or guidance to external stakeholders

· Experience of planning and managing projects from start to finish

· Strong organisational skills and the ability to manage a varied workload and competing priorities

· Confidence in using data and feedback to monitor engagement and inform future activity

· An interest in and commitment to the values of HMDT

· Understanding of and commitment to diversity and inclusion

Desirable

· Experience of working in, or with, one or more of the sectors HMDT engages (eg local authorities, faith and community groups, commercial companies, education, health, workplaces, cultural organisations)

· Experience of working with a CRM database (ideally including Salesforce)

· Knowledge of the Holocaust, Nazi persecution and/or subsequent genocides

· Confident use of MS 365, Office, Word and Excel

· Experience of LLM AI usage (ChatGPT, Claude etc)

Personal Qualities

· Energetic with a pro-active approach, who brings new ideas to the team

· Well organised, with a common-sense approach, and willingness to learn

· Sensitive and thoughtful when working with complex historical content

· Strong team player with good interpersonal skills, able to work independently and take ownership of individual areas of work

· Available to travel across the UK and attend off site events from time to time

Why Join Us

· Help communities and organisations across the UK take part in a moment of national remembrance

· Support work seen by millions across the UK each year

· Be part of a moment that brings the nation together each year to shape a better future built on empathy, understanding and respect

· Develop your skills in stakeholder engagement, facilitation and project management

· Join a supportive, mission-driven team

Applying for the role

We will shortlist candidates based on a CV and a cover letter (maximum two pages) addressing the following:

· Why you want to work at HMDT

· Why you are interested in this role

· How you meet the person specification

Use of AI in your application 

We know that many people use AI tools to help with job applications. Please write your cover letter yourself. We want to hear your own voice and your own examples, and cover letters written by AI tend to read much the same as one another, which makes it very difficult for us to tell candidates apart. Using a tool to check your spelling or layout is fine, but the words and the examples should be yours.

For more information about the role and to receive the full recruitment pack, please contact our recruitment team. Melissa – melissa@theworkavenue.org.uk or Yael – yb@theworkavenue.org.uk

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