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Carer Practitioner - JAMI

  • Location: Across Jami localities and home based
  • Sector: Community
  • Salary: £31,000-£36,000 pro rata depending on experience

Location: Across Jami localities and home based


Jami is a mental health charity committed to providing practical and emotional support to the Jewish community, delivering services that educate, support and facilitate recovery.

Jami help people with mental illness build resilience, achieve their goals and have control over their life through Community Hubs and outreach; education and training; and bespoke recovery support plans.

Jami currently:

• Supports around 1,300 service users at any one time living with mental ill health.

• Delivers approximately 27,000 separate provisions of service annually.

• Operates programmes from four Community Hubs and two Enterprise Hubs across London

• Reaches thousands more people each year through education, seminars, work in schools and other organisations, and through our social enterprises.

Job purpose

This is a Family carers practitioner role enabling the service to increase capacity to support people caring for someone with a mental illness and support the carer to engage with agencies involved.

The work will be largely supporting carers of young people so the role will involve liaising with CAMHS, and work alongside Jami’s Young Peoples service and with voluntary agencies such as Norwood, Noa Girls and Camp Simcha.

The Family Carer Practitioner will use their creativity to add a new perspective to the service to develop good working relationships with voluntary and statutory agencies. Jami, s Family Carers Service has seen significant growth and development over the past few years, and we have had an increase over Covid to support families caring for a young person with mental health difficulties. We are looking for a qualified Occupational Therapist or Social Worker to support the work with families and they should have experience of working with young people’s services and an interest in working with carers and developing this area of the work as well as working with older carers.


• Under the supervision of the Carer Lead and Carer Coordinator, to provide information, practical advice and support to carers.

• To support carers to develop ways of reducing their isolation.

• To offer carers informal emotional support and build relationships both on the phone, and face to face.

• To support the service with delivering group work/surgeries.

• To research and use online resources to build information for carers and signpost appropriately.

• To liaise with other carer support services in the Jewish community and work across localities.

• To manage a caseload and be trained to do IROC assessments and do carer duty.

• To support carers to access Jami services.

• To work closely with Jami’s staff teams and other statutory and voluntary organisations.

• To encourage and assist carers to focus on their own needs including, social, educational and employment opportunities.

• To attend training and supervision and gain a working knowledge of carers legislation and work within Jami policies and safeguarding procedures.

• Keep timely and accurate records using Jami’s cloud-based contact management system.

• Work within recommended Health & Safety guidelines. 

• Adhere to Jami policies and procedures.

• To keep abreast of best practice in relation to carers

• To work virtually with video conferencing, zoom and Microsoft teams and work across Jami localities.

Key relationships

• To work with core services identifying and responding to carers needs

• To work in collaboration with other carer services 

• Attend meetings to promote Jami carer services.

• To work alongside the community

• To work closely with the carers team

Training and Qualifications


• Qualification –HCPC or SWE registered


• Knowledge of the Jewish community and resources available to carers, personal experience of being a carer or worked with carers.    


Knowledge and Experience


• Work effectively as part of a team

• Experience of 1-1 work & / or groupwork in a social care setting. experience of working with young people in statutory/voluntary setting.

• Knowledge of mental illness and recovery values and principles 

• Ability to manage personal emotions and set boundaries.

• IT competency to good level

• Effective communication skills

• Effective written skills

• Ability to work pro-actively and use own initiative. 

• Ability to undertake duties outside of traditional working hours. 

• Willingness to engage with the supervision process.

• Enthusiasm, commitment, reliability

• Willingness to adhere to Jami Policies, procedures and philosophy.


Experience of working with carers in a mental health setting or similar.

• Experience and knowledge of the Jewish community

Closing date for applications 30th July 2021.

For more information and to be personally recommended for this role please contact melissa@theworkavenue.org.uk