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Office Administrator- Mesila

  • Location: NW London
  • Sector: Administration
  • Salary: Dependent on experience


The Administrator will provide full administrative support to all the Mesila’s branches, to ensure

the effective and efficient operation of the organisation.

Hours: Monday- Thursday, 10am-2pm


● To provide administrative support, including communicating with clients, record keeping, input and

maintenance of data information etc. as required.

● To perform reception duties, including responding to emails, answering phone calls, returning voicemail

messages etc.

● Enter information and regularly update the online CRM.

● To prepare and assist in the collection of data for the monthly, quarterly and annual reports.

● Coordinate logistical elements of the financial coaching service, including contact with families, coaches,

ensuring paperwork in place, take payment etc.

● To help plan and attend events and webinars, which may occasionally require evening or weekend hours.

● Issue receipts and thank you letters to donors.

● Support with planning and implementation of community fundraising events.

● To perform such other duties, appropriate to the role.


● Good phone manner

● Good numeracy skills

● Knowledge and skills in maintaining a database and experience with online CRMs

● Competent with IT software such as Word, Excel, PowerPoint and Outlook

● Act with discretion and ensuring confidentiality in all matters

● Organised and able to focus on various tasks

● Good communication skills

● Ability to work on own initiative and prioritise own work to meet agreed objectives

● Ability to work as part of a team

● Previous administrative experience essential

For more information and to apply please contact yael@theworkavenue.org.uk