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Compeer Volunteering Manager- JAMI

  • Location:
  • Sector: Community
  • Salary: £31,000-£36,000 depending on experience and qualifications

Job purpose


To lead and have overall responsibility for all existing volunteering programs at Jami.


Within the framework of the Compeer Program’s goals and objectives, and under the direction of Head or Services, the Compeer Volunteering Manager will be responsible for the development of Compeer at Jami.


Developing effective systems for the recruitment, induction, training, supervision, and retention of Compeer at Jami volunteers and administering a program that utilizes volunteers in supportive friendship relationships with people who experience mental illness.


Principal accountabilities/responsibilities


  • Line manage Volunteering and Pastoral Coordinator, maintaining an overview of Jami’s volunteering programmes
  • Ensure Jami’s Volunteering programs are safe, effective and in line with Jami’s ethos and values.
  • Participates in planning, development and implementation of yearly program objectives, annual program budget, administrative policy and procedures for volunteers
  • Provide direct supervision of local staff, staff performance appraisals, interviewing and training of new staff.


Overall coordination, supervision of all facets of local program including:


o Recruitment, interviewing, screening, training, matching, and monitoring of volunteers.

o Monitor volunteer/friend caseload via telephone and face to face contact and processing of volunteer reports. Effectively address issues of concern.

o Provide support in problem solving and crisis intervention as needed in the Compeer relationship.

o Facilitate volunteer training sessions, volunteer support sessions and matched friend’s enrichment activities. Attend other program-related activities or functions.

o Development of referral pathway and communication channels, internally and externally.

o Development of program narratives and data capturing methods.

o Provide qualitative and quantitative data, outcome measurement necessary for quality assurance program, evaluation and assessment.

o Supervision of student placements, including assignment of duties and performance appraisal.

o Liaison with other community agencies.


  • Together with support from the Marketing and Communications Manager, be responsible for public relations, public speaking, and workshop presentations.
  • Keep up to date with practice developments through involvement in appropriate national and local networks.
  • Maintain own personal development and keep up to date with current knowledge and health and social care agenda through reading, attending study days, conferences, and meetings as appropriate
  • Work within Health and Safety guidelines, with reference to the Lone Worker Policy and individual risk assessments
  • Compliance with the Equality Act, and Health and Safety legislation
  • Attend regular supervision with named supervisor
  • Participate in the organisation’s appraisal process
  • Ensure that all activities are operated in a way which is consistent with the values of Jami and the Jewish community it serves.
  • Carry out any other reasonable duties as requested by your line manager or another designated senior manager


Person Specification


Training and Qualifications


  • Educated to degree level, or demonstrable equivalent work experience
  • Relevant qualification (e.g. Psychology, Social Work, /Occupational Therapy/ Nursing, etc) - (Desirable)
  • Relevant qualification in volunteer management - (Desirable)
  • Registered with appropriate regulatory body (e.g HCPC) or a willingness to register- (Desirable)


Knowledge and Experience


  • Experience of developing and delivering services and the change process
  • Experience of coordinating and supervising volunteers
  • Knowledge of best practice in managing volunteers
  • Project management skills
  • Assessment skills
  • Recruitment skills
  • Experience of developing and facilitating training
  • Ability to gather, interpret and report on data
  • Risk assessment and management skills
  • Knowledge of relevant current issues in health and social care
  • Thorough knowledge of safeguarding
  • Working in partnership with other agencies
  • Good IT skills
  • Local knowledge of community resources and facilities (desirable)
  • Experience and knowledge of the Jewish community (desirable)
  • Leadership experience (desirable)
  • Working in a complex and changing environment (desirable)
  • Lived experience of mental illness (desirable)


Communication skills


  • Strong written and verbal communication skills
  • Good interpersonal skills and ability to build relationships
  • Delivering presentations, workshops, seminars to a broad range of stakeholders


For further details please contact yael@theworkavenue.org.uk


Closing date for applications 30th January 2020.

Interviews are likely to take place week commencing 17th February 2020.