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Clinic Receptionist- British College of Osteopathic Medicine

  • Location: London, NW3
  • Sector: Administration
  • Salary: £15,800-£16,800
Applications are invited for a Full-time position to work in the Clinic Reception of an Osteopathic Clinic based in Hampstead, London NW3.
Start: January 2020

JOB RESPONSIBILITIES:
- Answering the telephone and taking messages
- Making appointments and updating patient records using a computerized diary software
- Dealing appropriately and professionally with enquiries from patients
- Typing correspondence
- Maintaining a filing system
- Dealing with incoming and outgoing post
- Dealing with clinic staff, students practitioners & general public
- Other Admin duties as requested by Clinic Reception Manager

PERSON SPECIFICATION:
- Must have excellent working knowledge of IT i.e. Microsoft Office Packages (esp. Word and Excel)
- Previous reception or customer service experience
- Ability to work under pressure and in flexible shifts
- Good communication skills and courteous disposition
- Ability to deal appropriately with confidential information / records
- Excellent team working skills
- Excellent written and spoken English
- Previous experience of working in a medical reception is preferable but not essential

WORK HOURS / LOCATION – 35 hours per week over 5 days, between Monday and Friday, in flexible shifts usually between 8.00am - 7.00pm. You will also be required to work some Saturday mornings (8.30-1.30). The work location will be the outpatient clinic in London NW3.

APPLICATION - Application may be made via application form or CV and covering letter. Please contact yael@theworkavenue.org.uk for more details on how to apply.

Closing date: Sunday 8th December 2019