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Training & Database Administrator- CST

  • Location: NW London
  • Sector: Administration
As a Training and Database Administrator, your primary focus will be to support the Training Department in all aspects of administration and manage the data on the security department’s database.  

Working closely with the National Head of Training and the National Training and Recruitment Co-ordinator your work will be split between ensuring the  smooth running of the Training Department in conjunction with focussing on database administration. 

We would expect you to use a variety of IT software packages - including Word, Excel and PowerPoint - to manage data and produce documents; it would also be desirable to have a working knowledge of SQL database and running queries.

Your main dual responsibilities for this role are as follows: 

For the Training Department:
•    Plan, organise and administer all training courses and participant interview sessions
•    Monitor courses and deal with any issues regarding the participants
•    Regularly inputting new applications and updating volunteer’s records with any change of details
•    Regularly input registers, medical and injury forms
•    Liaison with volunteers and other departments when required
•    Assisting on volunteer events.
•    Assisting the main security department as required including the answering of main line calls

For the Database Administration work:
•    The main role will be to cleanse the existing database of old and duplicated data
•    To present data to findings back to management in graphical formats 
•    Responsible for maintaining all new data
•    To prepare the data for migration to an alternative IT system
•    To run data reports as requested

The key competences required for this role are:
•    The ability to work effectively as part of a team
•    Continuously look for new ways of doing things to improve efficiencies to current ways of working
•    To apply learning from past experiences to design solutions to current problems
•    To take on additional responsibilities without being asked to do so
•    To take extra steps to satisfy customer needs
•    The ability to build strong and lasting working relationships to the advantage of the team

We expect you to have the following personal profile:
•    Strong organisational skills
•    Excellent IT skills
•    The ability to use your initiative when planning your own work 
•    Experience of successfully managing pressure and conflicting demands
•    Able to handle heavy workloads  and prioritise tasks
•    The ability to accept, understand and follow through on instructions
•    Discretion and respect for confidentiality
•    A pleasant, confident telephone manner

Closing date: 31st July
For more details and to apply: please contact yael@theworkavenue.org.uk