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Community Hub Manager - Jewish Care

  • Location: North London
  • Sector: Community
  • Salary: £39,000
Jewish Care is developing a new strategy for its community centre and outreach services, which will be implemented throughout 2019/20 and onwards. The Community Hub Manager is a newly formed role and will evolve as the new strategy is developed and rolled out. 

Purpose of Role
To ensure the efficient and effective running of community based services in the Barnet and Enfield Community Hub; This includes the management of the Sam Beckman Centre and Connect@Southgate, along with the implementation and management of Outreach services and Community Development.

What you'll be doing:
  • Day-to-day operational management of the North London Community Hub, which includes a culturally specific Jewish Day Centre for people living with Dementia, a wide range of outreach services and community development initiatives; 
  • Overarching responsibility for the wellbeing, management, development and performance of all hub staff and volunteers, with direct line management of the Centre Coordinator, Outreach Coordinator, Community Development Coordinator and Administrator; 
  • Working in consort with facilities management and catering colleagues to ensure that the physical environment and catering services are safe and well run; 
  • Implementing and ensuring adherence to strategy, business plans, policies, processes, procedures and best practices, as defined by Jewish Care; 
  • Working with the Centre Coordinator, Outreach Coordinator and Community Development Coordinator to ensure that new services and programming are implemented and managed in line with agreed standards and KPIs; 
  • Working with colleagues from other departments within Jewish Care, to deliver existing outreach services, such as Connect@ Southgate, Community Dementia and Supportive Communities services; 
  • Providing leadership, and support to the Community Development Coordinator, on a range of community initiatives in Barnet and Enfield, including capacity building in the community and local partnership working; 
  • Providing leadership to the lay committees and support to local fundraising activities; 
  • Creating and managing annual budgets; 
  • Financial, statistical and performance reporting;
  • Working with colleagues in Jewish Care‘s support services on statutory compliance for Health and Safety, environmental management and building management.
What you'll need:

Qualifications 
  • Degree level or equivalent experience
  • Further or higher education qualifications in social care, social work, community work or dementia. (Desirable)
Experience
  • A minimum of 2 years experience in a leadership role, working with older and/or disabled people;
  • Experience working with people living with dementia, either in a personal or professional capacity;
  • A minimum of 5 years people management experience; and 
  • Experience leading a team of staff and volunteers through a period of significant change;
  • Experience working in a complex multi stakeholder environment.
  • Experience working in a co-production culture
Skills & Knowledge 
  • Knowledge of the Jewish community, across all levels of observance, local parlance and sensitivities; 
  • Working knowledge of The Care Act, The Mental Capacity Act, DOLS and general adult safeguarding best practice; 
  • Exceptional customer service skills, with the ability to deliver a consistently high quality customer experience; 
  • High levels of creativity and resourcefulness, with the ability to work within tight deadlines and budgets; 
  • Outstanding administrative, management and organisational skills; and 
  • High levels of IT literacy in the use of modern business systems, such as the Microsoft Office suite, Internet and cloud based services and Customer Relationship Management (CRM) systems.
Benefits
Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day’s annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.