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Head of Community Programming - JW3

  • Location: NW3
  • Sector: Community
  • Salary: £32-36K pro-rata
  • Employer: JW3
We’re looking for a great candidate to manage the communities programme here at JW3. You’ll be developing and managing an innovative, diverse and engaging year-round programme of activities, events, and opportunities for existing and new audiences across a variety of profiles for us as well as devising and implementing a new strategy for JW3’s engagement in a wider context.

From managing the delivery of volunteer programmes, social impact projects, children’s holiday schemes and third-party delivery through to developing the skills of your programmers; this is a varied role just calling out for someone who wants to make a real difference to our community. A knowledge of, and passion for audience development in the sector is vital and you should also have a good track record in team performance management. If this sounds like you – then we want to hear from you!

  • To be responsible for developing and delivering the Centre’s Community Engagement Strategy through a programme of activities aimed especially at children, families, young people, students and young adults; as well as some specific communities including Israelis, Russian Speaking Jews,French Jews
  • To manage a team of Community Programmers who devise, plan and implement a creative,engaging, diverse and dynamic year-round programme of high-quality events, activities and projects, reaching a wide range of children, young people, families, students, young adults and volunteers. 
  • To devise, plan and implement a strategy for JW3’s involvement in the wider community including responding to the London Mayor’s social integration strategy and overseeing JW3’s interfaith, social action and disability access agendas.  

1. Development, Management and Delivery of Programme 
  • Work with the Director of Programming, Programme Heads and relevant lay Programming Committees, to continually develop JW3’s programming vision, and ensure appropriate and effective articulation of this vision both internally and to the wider community.
  • Work alongside the local/wider community to create projects and initiatives around interfaith work, social action, schools’ engagement, disabilities access issues and volunteering.  
  • Manage a team of Community Programmers responsible for delivering specific programming areas, eg Youth, Families, Social Action & Volunteering and Young Adults  
  • Plan and manage with the programmers, the delivery of a year-round, diverse, programme of events, activities, festivals, projects, groups and opportunities of the highest quality, across the Centre and beyond, catering for the needs of the following specific target groups:  
  • Families: including parenting; parent & baby/toddler; pre-school/early years and inter-generational
  • Children and Youth - primary and secondary aged children and young people
  • Young Adults - 20 and 30 year olds
  • Volunteers - of all ages
  • Special Communities (including local Israeli communities, Russian speaking Jews, and French-Jewish communities) 
  • Ensure that the JW3 Community Programme incorporates Jewish values and reflects the Jewish calendar, including programming around Jewish holidays, festivals and key events. 
  • Develop specific activities and events suitable for people with physical and/or learning disabilities.  
  • Be present at key classes, courses, lectures, events and activities, including teaching, presenting or facilitating where relevant.  
  • Take responsibility for appropriate risk assessment of activities and events to ensure that they comply with any relevant JW3 policies, e.g. safeguarding, health and safety etc.
2. Programme Partners and Providers
  • Work with existing partner organisations, generating collegial and vibrant frameworks for the development of appropriate courses and classes. 
  • Contract and manage all relevant partnership agreements.  
  • Work with the Director of Programme to identify, develop, negotiate and manage appropriate new programme partnerships and agreements. 
  • Manage the relationships with individual ‘programme providers’ e.g. speakers, performers, artists, teachers, etc.  ▪ Manage the relevant quality control systems and processes to ensure that all activities and events are delivered to an appropriate, high standard.  
  • Identify new programme providers to be included in future programming and develop new relationships. 
  • Work to establish JW3 as a desirable addition to the ‘circuit’ for relevant providers and practitioners.  
3. Management of Staff 
  • Line-manage all Community Programming staff, including planning and carrying out regular 1-2-1 supervision meetings and annual appraisals.
  • Manage relevant freelance staff and interns as appropriate.  
4. Financial Management/Budgets 
  • Take responsibility for effectively and efficiently managing the overall budget for the Community, Programme, including working towards financial objectives set with Director of Programing, and following relevant reporting requirements.  
  • Ensure relevant Partners and Providers work to agreed financial parameters. 
  • Identify opportunities for external programme funding and work with Director of Programming and Director of Development to attract external funding to the programme. Monitor grant programmes and budgets, and monitor performance against budgets.
5. Audience Development and Engagement
  • Understand the interests of JW3’s existing audiences and additional target segments agreed on an annual basis. 
  • Work with the wider Programming Team and Marketing and Sales team to build appropriate relationships with our existing and new audiences and grow their loyalty and affiliation.  
  • Promote the JW3 programme to our existing and new audiences. 
  • Implement effective monitoring processes and evaluation frameworks for the programme. 
  • Support the Director of Programming and the Director of Sales and Marketing in devising approaches to new audiences.  
6. Other General Responsibilities 
  • Undertake other reasonable duties as required by the Director of Programme or a member of the Senior Leadership Team.    
Review Arrangements  
This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.    

PERSON SPECIFICATION: The successful candidate must wholeheartedly buy into JW3’s mission, vision, values and guiding principles. A belief in the importance of inclusivity and working cross-communally, and a commitment to high quality Jewish engagement, arts and culture, and community-building is critical.  

Essential Experience, Skills and Knowledge
  • Record of developing and implementing effective plans and working in accordance with the objectives, timescales and budget of an organisation. 
  • Track record of successfully planning and delivering relevant programmes/activities in at least one of the areas specified in this job description (eg in a youth organisation, community centre, family education provision, community arts organisation etc). 
  • Proven leadership and management experience appropriate to the level of the role, including successfully managing and supporting staff through performance management systems; managing volunteers; managing budgets.  
  • Experience of successfully working under pressure, with multiple demands and in a busy, changing environment.   
  • Experience of building, developing and maintaining effective relationships with partner organisations and individual providers (e.g. educators, workshop facilitators, etc).  
  • Experience of implementing effective monitoring processes and evaluation frameworks in order to evaluate projects.  
  • Experience of working in a community centre or a cultural centre. 
  • Relevant experience within the British-Jewish community. 
  • Understanding of best practice in the field of community engagement, youth work, cultural practice and/or working with families. 
  • Effective team-working and collaborative skills. 
  • Organisation - high level planning and organising skills in order to produce strategic and operational plans, that are translated into multi-strand programmes.
  • IT - solid level of IT competency, including demonstrable effective use of Word, Excel, Outlook, and databases to maximise efficiency.  
  • Empathy and social skills - in order to understand the perspective of others, respond to needs and expectations and build effective working relationships, eg with partner organisations, programme providers, colleagues etc.
  • Influence - effective negotiating, influencing and persuasion skills at an appropriate level.  
  • Communication – excellent verbal and written communications skills. Able to build networks, articulate the vision and mission of JW3, and excel in communicating with the public, colleagues and stakeholders.
  • Self-direction - ability to work on own initiative and without direction. Ability to structure own time, use initiative, prioritise effectively to deliver on the key goals set by Senior Leadership team and/or the Board of Trustees. 
  • Creativity and innovation - intellectual ability to think analytically and seek creative solutions to problems.
Desirable Skills, Knowledge, Experience (NB any of the following would be a bonus):
  • Experience in commissioning. 
  • Successful event management.  
  • Experience of working in a busy venue.
  • Experience working directly with people with learning and/or physical disabilities.  
  • Direct experience of interfaith work and/or involvement in social action work and/or socially engaged practice.  
  • Experience of voluntary or professional youth work or other relevant work with children and/or teens.
Knowledge of London-wide Community Engagement Strategies and programmes.  

Personal Qualities  We are looking for someone who: 
  • Shows commitment to and understanding of the principle of empowerment.  
  • Is articulate, charismatic and dynamic. 
  • Demonstrates positive leadership qualities. 
  • Demonstrates a genuine personal commitment to engaging with community groups.  
  • Can demonstrate a commitment to and successful experience in endeavours aimed at building community  
  • Has a natural ability to network effectively and form positive relationships. ▪ Is committed to strengthening British-Jewish community. 
  • Has passion, drive, commitment and integrity.  
  • Has a proactive and flexible approach to work, including a willingness to work in the evenings, weekends and Bank Holidays. To serve the needs of a community and cultural centre that operates 14 hours per day for 6-7 days per week. The role is not a 9-5 office role. Specifically, this job requires regular Sunday work (which would be treated as a normal working day for this role), as well as working on average what could be one or more evenings a week.
 Qualifications and memberships  
Educated to degree level. Preference will be given to those with relevant qualifications. DBS checked and safeguarding training is desirable – though will be provided by JW3 if needed