Senior Administrator – Gateways

Hours: 8.45am – 5.15pm, Monday – Thursday.

About Gateways:

Gateways is an alternative education provision that exists to support the countless young people today, between the ages of 14-25, who are or have struggled to remain in mainstream education. gateways students are referred to us as school refusers, struggle with severe anxiety, debilitating depression, eating disorders, trauma’s of all kinds and often as a result of serious medical issues.

Over the past 2 years during and post COVID, there has been a 56% rise in enquiries to gateways, as the number of students suffering are unable to access the mainstream education system. We believe that every young person should have the same opportunity to progress and thrive, regardless of the challenges they face. gateways delivers a broad curriculum, academic and vocational, that caters for the interests, abilities and specific needs of the each young person that attends. We aim to prepare them for a life beyond education. 

The role:

We are seeking a highly capable, personable and dynamic individual to join our team as a Senior Administrator. In this crucial role, you will provide essential administrative support to ensure the smooth running of Gateways. As a Senior Administrator, you will encounter many tasks, making each week unique and exciting.

Your responsibilities will include handling various administrative duties, managing logistics and overseeing our management information system. Your role will be pivotal in maintaining the efficiency of our organisation, allowing us to continue making a positive impact on the lives of vulnerable young people who rely on our services. The fast-paced and diverse nature of this position calls for a candidate with meticulous attention to detail, patience and a friendly demeanour as you will be the front face of gateways when students arrive onsite and meeting and greeting staff,

parents and visitors.

If you are a proactive and organised individual with excellent communication and multitasking skills, we invite you to apply for this rewarding role. Your dedication and commitment will play a vital role in the continued success of Gateways.

The successful candidate will:

● Have a minimum 2 years’ experience working in either an office-based administrative support, PA, or office manager role

● Be highly organised, flexible, confident, skilled, and self-motivated

● Understand and follow Gateways’ safeguarding policies and procedures to ensure all students are kept safe and secure whilst attending the centre

● Have excellent time and workload management skills.

● Excellent IT skills and familiarity with Microsoft 365 and Teams

● Have an understanding of the need for confidentiality and sensitivity

● Have an understanding of excellence in customer service

● Have a solution-focused disposition and be a proactive problem solver.

● Have experience in a PA role

● Have strong communication skills

● Have excellent keyboard skills with a working knowledge of in-house databases and MS Office

● Have a strong work ethic and a commitment to maintaining standards

● Have excellent attention to detail

● Have the ability to work well with and empathise with others

● An exceptional organiser

● Able to work in a team or on your own initiative

● Be a team player, and willing to ‘muck in’

● Have experience working in an educational establishment (desirable)

● Have experience working with young people (desirable)

● Have prior involvement in and knowledge of the Jewish community (desirable)

● Occasionally this role may require some evening work to attend events.

For more information and to apply for the role please contact melissa@theworkavenue.org.uk

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