Operations Assistant – Goods for Good

Jobs Board

Our jobs board is constantly changing with new jobs being added every day. If you would like to apply for any of the jobs we are advertising, please be in touch with your Work Avenue adviser or contact melissa@theworkavenue.org.uk stating which role you are interested in.

To advertise a vacancy, please click here. 

For freelance opportunities (freelancers looking for additional clients or job seekers looking for flexible, project-based work), contact yb@theworkavenue.org.uk to find out more.

Showing 74 jobs


Search jobs
< back to jobs board

Operations Assistant – Goods for Good

Contract Type



Full or part time


Watford and some local travel with out-of-pocket expenses paid




£21,600 per annum + benefits

Closing date

29th February 2024

Background to Goods For Good

Established in 2014, Goods For Good mobilises UK businesses and communities to donate overstocked, unsold or unwanted essential goods like clothing, footwear, bedding, toiletries, and hygiene goods so that they can improve the lives of vulnerable people. The goods we source are needs-led and are distributed via frontline support organisations to older people, refugees and asylum seekers, young people who are leaving care, people who are homeless or insecurely housed, and those in assisted housing with dementia or mental health issues, and families on low incomes.

Job Summary

This new Operations Assistant role with Goods For Good is an exciting opportunity for someone who wants to make a big difference to people who are living in impossible circumstances.

As we’re a small charity with a big impact, no two days are ever the same. You’ll contribute to all areas of the charity, ensuring its smooth daily running, and helping us get more essential goods out to people who need them the most. The role encompasses administration, general operations, logistics, donor care and volunteer support. You will be

exposed to all aspects of working in a charity and the role will suit someone who is a positive people person and happy to roll up their sleeves and get stuck in!

Key responsibilities

You will be working closely with our Operations Coordinator to ensure that the essential goods which are donated to us by businesses, communities and individuals reach the most vulnerable people in the UK and around the world as quickly and efficiently as possible. The list of responsibilities given below is a list of “must do” tasks, but there is a huge

amount of scope for growth and additional responsibility depending on the successful candidate’s own personal strengths and interests.

Operations (50%) – working with the Operations Coordinator

Support our efforts to get goods in and out as efficiently as possible by:

1. Receiving deliveries of donated goods and assisting with the unloading as needed.

2. Logging deliveries onto our CRM database.

3. Keeping the storerooms in good order and managing stock held, keeping it in order and labelled.

4. Keeping accurate stock records with regular stock counts.

5. Be of suitable fitness to move boxes within a maximum weight limit 12kg so that the stockroom can be kept in good order.

6. Manage secondhand donations and manage volunteer sessions sorting and packing of these goods.

7. Compile stock orders for our 112 UK charity partners. Liaising with the charities about the delivery or collection of the orders. Arranging deliveries where necessary.

Admin (40%) – Support our the office with day-to-day admin including:

1. Support the office with day-to-day administration.

2. Answering the phone and forwarding any queries to others as necessary

3. Welcoming visitors, volunteers and donors to our building

4. Initiate volunteer packing sessions as needed.

5. Managing the volunteer time sheets.

6. Updating Beacon with information about grants and financial donations that have been received so that we can thank people and keep them updated on our work.

7. Packing goods that need to be sent out by post.

8. Taking goods to the Post Office and running local errands as required

9. Any general requests as needed.

Communications (10%) – working with the Fundraising and Marketing & Comms team

1. Taking photos of Goods for Good activity–with the permission of the people, to be used on social media and funding reports.

2. Create a library of photos and videos and maintain it for use my other team members for publicity and fund raising & grant application reports.

Person specification


1. Previous administrative experience and excellent organisational skills.

2. Skilled with all programs within Microsoft Office Suite especially Word and Excel and preferably including Outlook and Teams

3. Confident with data

4. Good communication skills to engage with a broad variety of people including trustees, donors, corporates, charity partners, the local community etc.

5. Dynamic, able to handle and ever-changing workload and prioritise tasks well, with a willingness to learn and work on own initiative.

6. Excellent written and spoken English is essential.

7. Hold a clean driving licence.


1. Office administration experience

2. Previous experience with a CRM charity database

3. Experience in the charity sector.

4. Understanding of logistics and warehousing and stock management 

For more information and to be personally recommended for the role, please contact melissa@theworkavenue.org.uk

Code: J-02+

This website uses cookies to improve your experience. By using this website you agree to our Privacy Policy.
Read more