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Programme Manager (Communities) - JW3

  • Location: NW London
  • Sector: Not for Profit
  • Salary: £30,000 - 37,000
The  Head  of  Community  Programming  at  JW3  is  taking  a  sabbatical  for  6  months.    During  this  time,  JW3  is  seeking  to  appoint  a  Programme  Manager  for  the  Community  Programme.  Working  with  and  reporting  directly  to  the  Director  of  Programme,  the  Programme  Manager  will  manage  an  innovative,  diverse  and  engaging  year-round  programme  of  activities,  events,  and  opportunities  for  youth,  schools,  young  adults  and  families  at  JW3,  the  Jewish  Community  and  Cultural  Centre  in  London,  as  well  as  devising  and  implementing  a  strategy  for  JW3’s  community  engagement  in  a  wider  context,  including  engaging  with  London-wide  community  engagement  initiatives.
To  cover  for  the  Head  of  Community  Programming
To  be  responsible  for  developing  and  delivering  the  Centre’s  Community  Engagement  Strategy  through  a  programme  of  activities  aimed  at  children,  young  people and  families,  as  well  as at  students  and  young  adults.  
To manage  a  team  of  four  programmers  who together  devise,  plan  and  implement  a  creative,  engaging,  diverse  and  dynamic  year-round  programme  of  high-quality  events,  activities  and  projects,  reaching  a  wide  range  of  children,  young  people,  families,  students  and  young  adults. 
To  devise,  plan  and  implement  a  strategy  for  JW3’s  involvement  in  the  wider  community including  responding  to  the  London  Mayor’s  social  integration  strategy  and  overseeing  JW3’s interfaith,  social  action and  disability  access  agendas.


1.  Development,  Management  and  Delivery  of  Programme  
•Work  with  the  Director  of  Programming,  the  other  Programme  Heads  and  relevant  lay  Programming  Committees,  to  continually  develop  JW3’s  programming  vision,  and  ensure appropriate  and  effective  articulation  of  this  vision  both  internally  and  to  the  wider  community.
•Work  alongside  the  local/wider community  to  create  projects  and  initiatives  around  interfaith  work,  social  action,  schools  engagement and  disabilities  access issues.  
•Manage  a  team  of  4 part  time  specialist  programmers  -for  Youth,  Families  &  Education,  Volunteering  and  Young  Adults 
•Plan and  manage  with  the  programmers,  the  delivery  of  a  year-round,  diverse,  programme  of  events,  activities,  festivals,  projects,  groups  and  opportunities  of  the  highest  quality,  across  the  Centre and  beyond,  catering  for  the  needs  of  the  following  specific  target  groups: 
- Youth
- Young Adults
-Families:  including  ante-natal;  post-natal;  parents;  parent  &  toddler;  pre-school/early  years  and  intergenerational.
- Volunteers
- Special  Communities (including  local  Israeli  communities,  Russian  speaking  Jews,  and  French-Jewish  communities)

•Develop  specific  activities  and  events  suitable  for  people  with  physical  and/or  learning  disabilities.  
•Be  present  at  key  classes,  courses,  lectures,  events  and  activities,  including  teaching,  presenting or  facilitating  where  appropriate.  
•Ensure  that  all  activities,  and  those  delivering  them,  are  managed  appropriately  including  budgeting,  reporting,  monitoring and  evaluating effectively.  
•Ensure  that  all  activities  under  your  programming  area  are  planned  and  delivered  in  a  timely  fashion  and  within  budget,  maximising  the  Centre’s  resources. •Risk  assess  activities  and  events  and  ensure  that they  comply  with  any  relevant  JW3  policies,  e.g.  safeguarding,  health  and  safety  etc.

2.  Programme  Partners  and  Providers  
•Work  with  existing  partner  organisations,  generating  collegial  and  vibrant  frameworks  for  the  development  of  appropriate  courses  and  classes.  
•Contract and  manage  all  relevant  partnership  agreements.  
•Work  with  the  Director  of  Programme to  identify,  develop,  negotiate  and  manage  appropriate  new  programme  partnerships  and  agreements.  
•Manage  the  relationships  with  individual  ‘programme  providers’  e.g.  speakers,  performers,  artists,  teachers,  etc.  
•Manage  the  relevant  quality  control  systems  and  processes  to  ensure  that  all  activities  and  events  are  delivered  to  an  appropriate,  high  standard.  
•Identify  new  programme  providers  to  be  included  in  future  programming  and  develop  new  relationships.  
•Work  to  establish  JW3  as  a  desirable  addition  to  the  ‘circuit’  for  relevant  providers  and  practitioners. 

3.  Management  of  Staff  
•Line-manage  relevant  all  community programming  staff.  
•Manage  relevant  freelance  staff  and  interns  as  appropriate.  
•Plan  and  carry  out  regular  supervision  meetings.  

4.  Financial  Management/Budgets  
•Take  responsibility  for  effectively  and  efficiently  managing  the  overall  budget  for the  Community,  Programme,  including  working  towards  financial  objectives  set  with  Director  of  Programing,  and  following  relevant  reporting  requirements.  
•Ensure  relevant  Partners  and  Providers  work  to  agreed  financial  parameters.  
•Identify  opportunities  for  external  programme  funding  and  work  with  Director  of  Programming  and  Director  of  Development  to  attract  external  funding  to  the  programme.  Monitor  grant  programmes  and  budgets
•Monitor  performance  against  budgets.  

5.  Audience  Development  and  Engagement  
•Understand  the  interests  of  JW3’s  existing  audiences  and  additional target  segments  agreed  on  an  annual  basis.  
•Work  with  the  wider  Programming  Team  and  Marketing  and  Sales  team to  build  appropriate  relationships  with  our  existing  and  new  audiences  and  grow  their  loyalty  and  affiliation.  
•Promote  the  JW3  programme  to  our  existing  and  newaudiences.  
•Implement  effective  monitoring processes  and  evaluation  frameworks for  the  programme. •Support  the  Director  of  Programme  and  the  Director  of  Sales  and  Marketing in  devising  approaches  to  new  audiences. 

6.  Promoting  and  Representing  JW3  
•Protect  and  enhance  the  reputation  of  JW3,  presenting  the  organisation  in  an  appropriate  and  professional  manner  to  stakeholders.  
•Act  as  an  advocate  for  the  impact  of  JW3’s  work  where  appropriate.  
•Seek  opportunities  to  expand  and  promote  awareness  of  JW3  and  develop  the  organisation’s profile  as  a  leading  venue  for  high  quality  events  and  community  programming.  
•Represent  JW3  in  any  relevant  settings  and  forums  within  the  community  engagement  sector.  
•Build  appropriate  relationships  with  relevant  organisations  to  raise  JW3’s  positive  profile.

 7.  Other  Responsibilities  
Attend  all  relevant  staff  and  team  meetings,  supervisions,  etc.  Act  as  an  ambassador/point  of  contact  for  Community  Programming  in  the  JW3  office  –answering  the  telephone,  welcoming  guests  as  needed.  Undertake  other  reasonable  duties  as  required  by  your  line  manager  or  member  of  the  Senior  Staff Team.  

 The  successful  candidate  must  wholeheartedly  buy  into  JW3’s  mission,  vision,  values  and  guiding  principles.  A  belief  in  the  importance  of  inclusivity  and  working  cross-communally,  and  a  commitment  to  high  quality  Jewish  engagement,  arts  and  culture,  and  community-building  is  critical.

Essential Experience  
•Record  of  developing  and  implementing  effective  strategic  plans  and  working  in  accordance  with  the  objectives,  timescales  and  budget  of  an  organisation.  •Track  record  of  delivery  of  programmes  in  JW3’s  area  of  activityand/or  in  a  busy  venue.
•Proven  management  experience  appropriate  to  the  level  of  the  role,  including  successfully  managing  and  supporting  staff through  performance  management  systems.  
•Experience  of managing  budgets.  
•Experience  of  successfully  working  under  pressure,  with  multiple  demands  and  in  a  busy,  changing  environment.    
•Experience  of  building,  developing  and  maintaining  effective  relationships  with  partner  organisations  and  individual  providers  (e.g.  educators,  workshop  facilitators,  etc).  
•Working  effectively  with  lay  leaders  and  lay  committees.  
•Experience  of  implementing  effective monitoring  processes  and evaluation  frameworks in  order  to  evaluate projects.  
•Experience  of  working  in  a  community  centre  or  a  cultural  centre.
•Relevant  experience  within  the  British-Jewish  community

Desirable  Experience  
•Experience  in  commissioning  
•Event  management  
•Experience  in  a  busy  venue
•Experience  working  with  children,  young  people  and  adults  with  learning  and/or  physical  disabilities.  
•Experience  of  interfaith  work  and/or  involvement  in  social  action  work and/or  socially  engaged  practice.  
•Experience  of  voluntary  or  professional  youth  work  or  other  professional  work  with  children  and/or  teens.
•Knowledge  of  London-wide  Community  Engagement  Strategies  and  programmes

Skills  and  Knowledge  
The  successful  candidate  will  have:  
•Good  knowledge  and  understanding  of  comparable  institutions,  programmes  or  projects  that  work  with  similar groups.  
•Understanding  of  best  practice  in  the  field  of  community  engagement,  youth  work,  cultural  practice and/or  working  with  families.  
•Effective  team-working  and  collaborative skills  -ability  to  manage  a team  of  staff  in  an  environment  where  work  is  shared  in  order  to  meet  tight  deadlines. •Organisation  -high  level  planning  and  organising  skills  in  order  to  produce  strategic  and  operational  plans,  that  are  translated  into  multi-strand  programmes. •IT  -high  level  of  IT  competency,  including  demonstrable  effective  use  of  Word,  Excel,  Outlook,  and  databases  to  maximise  efficiency.  
•Leadership  and  people  management  –proven  ability  to  lead  and  manage  staff  members  and  volunteers  appropriately.  
•Empathy  and  social  skills  -in  order  to  understand  the  perspective  of  others,  respond  to  needs  and  expectations  and  build  effective  working  relationships,  eg  with  partner  organisations,  programme  providers,  colleagues  etc.  
•Influence  -effective  negotiating,  influencing  and  persuasion  skills  at  an  appropriate  level.
•Communication  –excellent  verbal  and  written  communications  skills.  Able  to  build  networks,  articulate  the  vision  and  mission  of  JW3,  and  excel  in communicating  with  the  public,  colleagues  and  stakeholders.•Self-direction  -ability  to  work  on  own  initiative  and  without  direction.  Ability  to  structure  own time,  use  initiative,  prioritise  effectively  to  deliver  on  the  key  goals  set  by  the  CEO,  Director  of  Programming  and  Board.  
•Creativity  and  innovation  -intellectual  ability  to  think  analytically  and  seek  creative  solutions  to  problems. 

Personal  Qualities  
•Shows  commitment  to  and  understanding  of  the  principle  of  empowerment.  
•Is  articulate,  charismatic  and  dynamic.  
•Demonstrates  positive  leadership  qualities.  
•Demonstrates  a  genuine  personal  commitment  to  engaging  with  community groups.  
•Can  demonstrate  a  commitment  to  and  successful  experience  in  endeavours  aimed  at  building  community  
•Has  a  natural  ability  to  network  effectively  and  form  positive  relationships.  •Has  passion,  drive,  commitment  and  integrity.  
•Has  a  proactive  and  flexible  approach  to  work,  including  a  willingness  to  work  in  the  evenings,  weekends  and  Bank  Holidays.  To  serve  the  needs  of  a  community  and  cultural  centre  that  operates  14 hours  per  day  for  6-7  days  per  week.The  role  is not  a  9-5  office  role.  
Specifically,  this  job  requires  regular  Sunday  work  (which  would  be  treated  as  a  normal  working  day  for  this  role),  as  well  as  working  on  average  what  could  be  one  or  more  evenings  a  week,  including  the  Sunday.

Qualifications  and  memberships  
Educated  to  degree  level.  Preference  will  be  given  to  those  with  relevant  qualifications.  DBS  checked  and  safeguarding  training  is  desirable.