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Operations Administrator- Tzedek

  • Location: London, NW2
  • Sector: Administration
  • Salary: £12,000 (20 hours per week)
Tzedek is the Jewish community’s international development charity. We invest in projects overseas that help people help themselves out of extreme poverty, and we also provide education in the UK regarding international development.  As a charity that relies on donations, and has a small but extremely active staff team, this role is a vital one. The upkeep and maintenance of our CRM database and our general office administration both need maintaining at a high level so as to empower the rest of the organisations tasks to flourish. The Operations Administrator holds key financial-processing responsibilities, organises and maintains our fundraising database, and will keep the Tzedek office organised at a professional level. The ideal candidate will be proactive and able to demonstrate examples of taking the initiative in improving systems to increase organisational efficiency. 
This is a part time role, 20 hours per week to be worked Monday- Thursday. 

Key responsibilities

Fundraising support
  • Maintain the fundraising database/CRM to a consistently high standard that complies with regulations and fundraising best practice, ensuring Tzedek has ‘healthy data’.
  • Support the Fundraising and Communications Manager in any accompanying administration and donor management
  • Support the Finance Manager by importing donor & donation data from multiple sources: online, bank transfers, charity vouchers, cheques, etc
  • Maintain and record Gift Aid opt ins
  • Manage and maintain administrative correspondence with donors, trusts, and prospects
  • Help prepare seasonal fundraising campaign mailings (twice yearly)
  • Administrative support in running fundraising events and activities
  • Produce regular reports regarding donors and donations from the database
  • Issue bespoke thank you letters and receipts for donations
  • Occasional inputting of invoices onto accounting system
  • Communications and general correspondence (post, email, phone)
  • Monitoring and ordering office stock, organising equipment maintenance
  • Assisting with planning and co-ordinating events, meetings, and training days
  • Manage the submission process for timesheets and compile data for ROI analysis
  • Maintain the governance diary of trustee meetings
  • General administrative support to the managers and CEO
  • Be able to accurately represent Tzedek’s vision, mission and work to the majority of stakeholders encountered 
Person Specification:    
  • Experience using a Fundraising / CRM database
  • Experience working in a fundraising or financial environment
  • Highly experienced with Microsoft Office
  • Experience handling sensitive data
  • Experience processing online charitable donations, including Virgin Money Giving and Justgiving
  • Methodical approach and a keen eye for detail
  • Numerate and literate - GCSE Maths and English 
Closing date for applications: 26 August 2018 at Midnight
Interviews: 30 – 31 August
Start date: ASAP after interview