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Property Administrator/Office Manager - Property Management Business

  • Location: NW London
  • Sector: Property
  • Salary: £21,000-£25,000 depending on experience
Based in Golders Green, North London, we are an expanding property management company looking to recruit an organised, efficient and trustworthy Property Administrator/Office Manager to complete all the day to day administrative aspects of managing the Company’s property portfolio.
Previous office administration experience within the property industry is essential. You will need to be able to use your own initiative and be capable of working independently as you will sometimes be alone in the office. This is an excellent opportunity for candidates looking for a diverse role in the property management sector.
Main responsibilities:
  • Deal with telephone and email enquiries in a professional and efficient manner
  • Use a variety of software packages to produce correspondence and documents and maintain records, spreadsheets and databases
  • Liaise with letting agencies to find suitable tenants to ensure minimum voids across the property portfolio. Alternatively, list property details onto various websites e.g. Zoopla, Rightmove etc
  • Request and ensure the return of references for new tenants
  • Process holding deposits and complete required paperwork
  • Draw up tenancy agreements and ensure they are signed and returned
  • Oversee the day to day, contracted and cyclical maintenance; obtain quotes, schedule work and follow through to completion
  • Implement Section 8 and 21 notices and liaise with third party legal support as required
  • Ensure all properties comply with regulatory requirements and relevant certificates e.g. EPCs, Gas and Electrical Safety checks, are up to date
  • Process invoices and end of month rent statements and follow up payments
  • Prepare the paperwork for annual return filing, end of year accounts and VAT returns
  • Oversee the rent review process and negotiate rent increases as required
  • Order office stationary
  • Ensure the office is maintained and tidy
  • Sort and distribute incoming post and organise and send outgoing post
  • General administrative support, including photocopying, faxing, scanning, shredding, making of routine phone calls, filing and maintaining files in an orderly fashion
  • Previous office administration experience in the property industry
  • Strong IT skills
  • Excellent English written and verbal communication skills
  • Numerical, basic accounts experience would be an advantage
  • Ability to multi-task and strong time-management skills
  • The ability to work under pressure and meet deadlines
  • Accurate with excellent attention to detail
  • Ability to develop professional relationships with a wide range of people inside and outside the company
  • Flexible approach to changing circumstances with willingness to take on new tasks and experiences
  • Self-motivated and able to use own initiative and work independently
  • Driving licence preferred but not essential
  • Possess the knowledge and ability to work within an equal opportunity framework and develop an awareness within the staff team of anti-discrimination practice